SALES CONDITION
 


1. OFFER


Offers do not commit the Company to define supply contracts.
Contracts concluded by Company agents-representatives are understood to be definitive only after regular acceptance by the Company itself.

2. ORDERS


These are accepted in the form of a reservation and do not commit the company to deliver, even partially, what is ordered.
We do not accept orders for amounts of less than 250 EURO, VAT excluded.

3. PRICES


The prices do not include VAT and are those on force at the moment of delivery and are anyway not binding.

4. DELIVERIES


Delivery term is 4 weeks and is to be intended Ex-works unless a different delivery condition is agreed with the Company.

5. PACKAGING


Packaging is invoiced at pure cost price and we do not accept returned packaging.

6. COMPLAINTS - RETURNS


Complaints concerning goods quality and quantity are only valid if made in writing within 8 days from receipt of the goods. We do not accept goods in return without our prior written authorisation. Goods contested with reason must be returned carriage paid and will be simply replaced with no other obligation on the Company’s part.
In no case will return material be accepted if it is found to be tampered with.

7. QUANTITIES SENT


The company reserves the right to vary the quantities by rounding them up on the basis of its own standard packaging.

8. PAYMENTS


Payments must be made to our domicile according to the times and methods indicated in the invoice.
Any payments collected by agents-representatives are only understood to have been made at the moment the sums involved arrive at the Company.
Payments cannot be suspended, even in the case of disputes. After the agreed deadlines have elapsed, default interest at the current rate will be calculated.
Delay in payment authorises us to suspend any supplies in progress, without warning.

9. PRODUCT IMAGE AND MODIFICATION


The illustrations, descriptions and sizes contained in our catalogues are intended to display the products and do not lead to any obligation of faithful execution.
The Company reserves the right to make any changes it believes necessary to further improve the quality of its own products.

10. GUARANTEE


GS products are all tested and controlled before being placed on the market and are guaranteed against fabrication defects for a period of 5 years for chromed finishes and for 2 years for the thermostatic cartridges (GS-TERMO range).
The guarantee includes:
- casting defects
- chroming defects
- porosity defects
- fabrication defects accepted by our technical office.
The guarantee is no longer valid in the following cases:
- deterioration of the chrome due to the use of products containing acids or abrasive substances.
- deterioration of non-chromed surfaces; their life is in fact subordinate to how the user cares for them.
- incorrect product installation and use.
- labour costs for the replacement of defective parts.
N.B. We advise cleaning the surfaces of our products with water and soap, using a soft cloth.

11. LEGAL EFFECTS


The court of Brescia will decide all disputes.



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